Customer Service Portal

Reference number

Enter reference# and one of the following OR two of the following. We may not have some of the information you give us.

Last 4 digits of your SSN

Date of birth (MMDDYY)

Your E-mail address

Enter Zip code and your last name

and

This is an attempt to collect a debt and any information obtained will be used for that purpose.

1. Important Information - Click to show or hide

Access to this site is reserved for the persons that have an account with us. To gain access, you will have to answer personal questions to confirm that you are that person. You are prohibited from using this site if you are not the personthat has this account even if you believe you have permission from that person. There are no convenience fees associated with discussing your account but there may be convenience fees if permitted by state or federal law, if you use this site to process payments. All obligations may not be present on this site. This is an attempt to collect a debt and any information obtained will be used for that purpose. By giving us your contact information, you are giving us express consent to contact you using the options and information provided, including your cell phone and email address.

2. Read terms and conditions

Prior to processing your payment, in addition to the amount you are paying on your account, you will also be billed a separate software fee to pay by credit card. This fee is billed by our payment processor, Billing Tree/Payrazr/Repay. The software fee will be equal to $4.95. If you wish to avoid this fee, you may pay electronically by ACH with no fee or you may contact our office at 217-423- 3418 for additional payment options that do not have a fee.

TEXT MESSAGE POLICY

By providing us with your mobile number and opting in, you give MCCI Decatur permission to send you account-related text messages, like payment reminders and notifications, in conjunction with the services you have requested.

- Number of messages will vary by account.

- By providing us with your mobile number, you agree you have ownership rights or permission to use the number given to us.

-Message and data rates may apply.

To opt-out, text STOP to 53676 or text STOP to any text message we send you. An opt-out confirmation message will be sent back to you.

By continuing, you agree to give us permission to contact you through email or cell phone that you have given us permission to use. If you do not agree, please end this session and contact us at 217-423-3418. Thank you!

To accept a settlement offer you MUST use the negotiation/settlement offer option. In order to take advantage of settlement offer, accounts must be PAID IN FULL.OFFER IS ONLY VALID UNTIL APRIL 30, 2024.

I have read and agreed to the terms and conditions.

Version - 1.1.3.0